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In general, when you purchase refurbished Avaya hardware, or for that matter, any piece of equipment, you're buying a device that a portion of it expected design life is gone. What that means to you, the consumer, is that if it was designed to work for 10 years, and it is 3 years old, you can only hope it has 7 years left (not a big deal in the IT Hardware market, since technology advances much faster than boxes die of old age). You'll also likely not have the benefit of any warranty left over; you may or may not get the documentation and manual that originally came with the unit. Another thing to ponder carefully is that since you're buying refurbished equipment, and someone else has already decided that it is either partially damaged, lacks enhanced features, how long will it serve your needs for the discount you'll end up paying? Online Resellers. As a general rule of thumb, the least expensive option to purchasing Avaya refurbished equipment is from online marketers. The Internet is a great source of information, both in terms of equipment specifications, and the ability for a buyer to quickly search the best available price among several resellers. Buying from a reseller is simply purchasing the equipment. In the enterprise network, you'll need appropriately trained staff to integrate your purchase into your environment properly. Simply getting the lowest cost for purchasing doesn't necessarily mean your TCO (Total Cost of Ownership) will be lower. For instance, if a local VAR sells the 2402 model $50 higher, but will install and configure the unit (and be available for ongoing support) for you at no extra cost, this might be your best option if you don't have trained IT support personnel on staff. If you do have trained people on staff, consider the following online resellers of used Avaya equipment:
The list of online e-tailers is almost endless. Make sure you buy from a reputable merchant. Avaya Phone Overview. Avaya designs and manufactures a complete line of phone equipment for traditional Telecommunications applications, as well as enterprise-grade IP telephony applications. Both new and refurbished equipment can be found from both local vendors as well as online retailers. Avaya offers a wide range of IP-enabled SIP (session initiated protocol) telephones for a variety of applications, including wireless. Starting at the low end, the model 2402 is a basic set that has only the standard speakerphone options and a two-line LCD display. Several more options are available, adding more feature buttons, larger displays, etc until you reach the model 6424D+M. This model is a full-featured unit that also allows analog devices (speakerphones, analog fax machines, etc) to connect directly to the unit. The CallMaster series of Avaya equipment are intended for ACD (automatic call distributor) use in call center environments, and include features such as personalized rings, dual headset jacks, and recorder interface modules. For more information, Avaya's website is Avaya.com. |
Refurbished Avaya
